SHIPPING POLICY

What is the cost of shipping?
Shipping cost for all orders above IDR 500,000 is FREE of charge within Indonesia.

Otherwise, stated in the shipping policy of the Product Page or your total shipping fee depends on the final destination of the shipping address as well as your package specifications. Total fees may change depending on the quantity, weight or volume of your package. Some items that require special treatment, such as bulky, oversized and delicate items, may incur additional special handling charges.

The shipping charges are as follows:

  • Jakarta area is IDR 9,000
  • Jawa + Bali area starting from IDR 11.000
  • Sumatra area starting from IDR 19.000
  • Kalimantan area starting from IDR 26.000
  • Others starting from IDR 30.000

Where does Bobobobo ship to?
Bobobobo currently ships worldwide.

The shipping cost will be charged to Customers based on the final destination of your order which will be reflected during the checkout process.

Which shipping couriers does Bobobobo use?
Bobobobo carefully selected our partner couriers for your best online purchase experience. We are currently partnering with aCommerce, GRAB, Si Cepat and NSS for Domestic shipment, Fedex and DHL for International shipment.

How do I track my packages?
After placing an order, you will receive an payment confirmation email from us containing all the details of your purchase. You can track the status of your order in My Order. Once your package is shipped from our warehouse, the courier provider, tracking number, and tracking website will be updated in the product status.